SERVICE

Pre-sale
  • 24 hours pre-sales consultant support.
  • Professional technical consultation, providing support from technical solutions to installation and use.
  • Product selection, recommended selection based on the use environment conditions, instrument specifications, requirements, and quantity.
Sale
  • Track your order production progress and keep you informed.
  • Send package drawings and videos before shipment, timely production and on time delivery.
  • Customer communication, confirm product acceptance.
  • Relevant guidance, installation, debugging, trial operation, etc., provide training and operation guidance.
After-sale
  • One year warranty period and all life maintenance.
  • Free replacement of accessories during the warranty period, after the warranty period, only the cost of accessories will be charged.
  • Remote control technical support, technical engineers can conduct overseas training if necessary.
  • Regular return visits and file creation, immediate response to usage problems and repair notifications, and record and archive.

FAQ

Are you Manufacturer?
Yes, we are production and sales of spray dryer.
Your quality is reliable?

Yes, of course. Three points:

1. We have over 15 years manufacture and export experience, reliable quality gets more regular customers and good feedback.

2. Every product needs to be tested and inspected strictly, then allowed to deliver.

3. We have ISO, CE and SGS certificate.

How long to deliver after pay?
Normally needs 7-15working days. If quantity is large or need to customize, please confirm with us before order.
How to transport?
  • By Sea: Suitable for large volume. Cheap and safe, but slow.
  • By Air: Suitable for urgent order. More safe and fast.
  • By Express: Such as DHL, TNT, Fedex, UPS...Customs clearance included and sent to door, very convenient.
What kind of payment term do you accept?
Telegraphic Transfer(T/T); Letter of Credit(L/C); Western Union; MoneyGram; Paypal...
Who pays import fees and tariffs?

Import fees and tariffs are entirely the customer's responsibility. Please check with your country's customs office to determine what the additional costs will be prior to purchasing our products. Import duties, taxes, and charges are not included in the item price or shipping cost.

Catalog

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