LABOAO Worry Free Service

Service Process

Pre-sale Service
  • 24 hours pre-sales consultant support.
  • Professional technical consultation, providing support from technical solutions to installation and use.
  • Product selection, recommended selection based on the use environment conditions, instrument specifications, requirements, and quantity.
Sale Service
  • Track your order production progress and keep you informed.
  • Send package drawings and videos before shipment, timely production and on time delivery.
  • Customer communication, confirm product acceptance.
  • Relevant guidance, installation, debugging, trial operation, etc., provide training and operation guidance.
After-sale Service
  • One year warranty period and all life maintenance.
  • Free replacement of accessories during the warranty period, after the warranty period, only the cost of accessories will be charged.
  • Remote control technical support, technical engineers can conduct overseas training if necessary.
  • Regular return visits and file creation, immediate response to usage problems and repair notifications, and record and archive.

OEM Service

  • Provide "private label" or "common brand" versions of LABOAO standard products. We can print your company's logo and stick it on the product.
  • Provide product printed materials, such as catalogs and user manuals, with your company logo, name and other information you want to display.
  • Based on our original products, we can customize products that meet your requirements according to your specific needs (such as size, color, function, accessories, etc.)
  • Please provide samples or drawings
    step1
    Communication
  • Evaluate requirements and send quotations
    step2
    Quotation
  • Sign contract or brand authorization
    step3
    Cooperation
  • Production according to special requirements
    step4
    Design
  • Providing samples and waiting for your feedback
    step5
    Sample Testing
  • Entering regular order production
    step6
    Mass Production
  • Deliver qualified finished products normally
    step7
    Deliver

Service Guarantee

Quality Guarantee
  • Each piece of equipment will be strictly tested before leaving the factory to ensure qualified.
  • Standardized production line, high-standard quality management system, experienced production workers.
Transportation Guarantee
  • Professional personnel packing, professional masters load the equipment on the vehicle to ensure that it will not be damaged during transportation.
  • Scaled production, sufficient supply, to ensure timely delivery.
Technical Guarantee
  • Technical support provided by a team of engineers with many years of industry experience.
  • Professional after-sales team, 7*24 hours after-sales service to make customers more worry-free.