LABOAO Worry Free Service
Service Process
Pre-sale Service
- 24 hours pre-sales consultant support.
- Professional technical consultation, providing support from technical solutions to installation and use.
- Product selection, recommended selection based on the use environment conditions, instrument specifications, requirements, and quantity.
Sale Service
- Track your order production progress and keep you informed.
- Send package drawings and videos before shipment, timely production and on time delivery.
- Customer communication, confirm product acceptance.
- Relevant guidance, installation, debugging, trial operation, etc., provide training and operation guidance.
After-sale Service
- One year warranty period and all life maintenance.
- Free replacement of accessories during the warranty period, after the warranty period, only the cost of accessories will be charged.
- Remote control technical support, technical engineers can conduct overseas training if necessary.
- Regular return visits and file creation, immediate response to usage problems and repair notifications, and record and archive.
OEM Service
- Provide "private label" or "common brand" versions of LABOAO standard products. We can print your company's logo and stick it on the product.
- Provide product printed materials, such as catalogs and user manuals, with your company logo, name and other information you want to display.
- Based on our original products, we can customize products that meet your requirements according to your specific needs (such as size, color, function, accessories, etc.)
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Please provide samples or drawings
- step1
- Communication
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Evaluate requirements and send quotations
- step2
- Quotation
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Sign contract or brand authorization
- step3
- Cooperation
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Production according to special requirements
- step4
- Design
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Providing samples and waiting for your feedback
- step5
- Sample Testing
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Entering regular order production
- step6
- Mass Production
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Deliver qualified finished products normally
- step7
- Deliver
Service Guarantee
Quality Guarantee
- Each piece of equipment will be strictly tested before leaving the factory to ensure qualified.
- Standardized production line, high-standard quality management system, experienced production workers.
Transportation Guarantee
- Professional personnel packing, professional masters load the equipment on the vehicle to ensure that it will not be damaged during transportation.
- Scaled production, sufficient supply, to ensure timely delivery.
Technical Guarantee
- Technical support provided by a team of engineers with many years of industry experience.
- Professional after-sales team, 7*24 hours after-sales service to make customers more worry-free.